Privacy Policy

Hurst Door Systems Last updated: 07/20/2026

1. Introduction

Hurst Door Systems  operates this website (hurstdoorsystems.com) and provides garage door repair, maintenance, and installation services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this Site or requesting our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information you provide directly:

• Name, phone number, email address, and mailing/service address

• Details about your garage door issue or service request submitted through contact forms, phone calls, or texts

• Payment information when you pay for services (processed through a third-party payment processor — we do not store full card numbers)

Information collected automatically:

• Basic browsing data such as pages visited, browser type, and device type, typically through analytics tools (e.g., Google Analytics)

• Cookies used for site functionality and analytics (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Respond to service requests and schedule appointments

• Provide quotes, invoices, and receipts

• Communicate with you about your service (confirmations, reminders, follow-ups)

• Improve our website and services

• Send review requests or occasional promotional messages, if you opt in

• Comply with legal and tax obligations

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate — payment processors, scheduling/CRM tools, hosting providers, review platforms (e.g., Google, Yelp, Nextdoor) if you choose to leave a review

• Legal authorities if required by law, subpoena, or to protect our rights and safety

• Business transfers — if Hurst Door Systems is sold or transferred, customer information may be included as part of that transfer

5. Data Retention

We retain customer and service information for as long as needed to provide services, meet legal/tax recordkeeping requirements, and resolve any disputes.

6. Cookies & Analytics

Our Site may use cookies or similar tracking technologies to improve site performance and understand how visitors use the Site (e.g., Google Analytics). You can disable cookies in your browser settings, though some site features may not work as intended.

7. Third-Party Links

Our Site may link to third-party sites (e.g., Google Business Profile, Yelp, Nextdoor, Facebook). We are not responsible for the privacy practices of those third-party sites.

8. Your Choices

You may:

• Opt out of promotional texts or emails at any time by replying "STOP" or unsubscribing

• Request that we delete personal information we hold about you, subject to legal recordkeeping requirements

• Contact us with any questions or requests regarding your data

9. Children's Privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Hurst Door Systems Phone: 720-443-3299 

Support: supporthurstgaragedoorservice@proton.me